Privacy Policy
The privacy policy tells you how your personal information is collected at this site (smithbrosfloors.com). By using the site, you are accepting the practices described in this privacy policy. You are encouraged to review the privacy policy whenever you visit the site to make sure you understand how any personal information you provide will be used.
The privacy practices set forth in this privacy policy are for this website only.
Collection of Information
We collect personal identifiable information when electively submitted by our visitors. The information you provide is used to fulfill specific requests you have made (including resources, services, sales inquiry etc.). This information is used to fulfill your specific request.
What we collect
We may collect the following information:
- Name, organization name
- Partial payment information to process your orders (We do not process payments through this website). Partial payment information is only collated for authorization purposes
- Demographic information such as street address, city, country
- Contact information including email address and or phone number
- Other information relevant to customer surveys and/or offers
What we use your personal data for, why and how long do we keep it?
Fulfill a specific request that you have made such as resource download requests, or questions regarding our products/services
Customer services communications: your data may be used to manage our relationship with you as our customer
Provide tailored services: we may use your data to provide information we believe is of interest to you
We will not retain your data for longer than is necessary to fulfill the purpose it is being processed for. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the personal data, and the purpose(s) for which it is being processed
We securely delete or destroy your personal data when it is no longer needed by us
Cookie / Tracking Technology
This site uses cookies and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type, operating system, tracking the number of visitors to the site, and understanding how visitors interact with the website. Personal information cannot be collected via cookies and other tracking technology. If you previously provided personally identifiable information, however, cookies may be tied to such information.
Security
We take all reasonably practicable measures to ensure your information is safe and secure, including encryption technology, passwords, secured servers with firewalls. At the same time, we cannot guarantee that only authorized people will see your information, and there is the risk that third parties will use illegal actions or means contrary to our policies to obtain information. We strongly recommend using a secure connection when accessing the website and taking reasonable precautions such as using the most up-to-date antivirus software.
Changes
This privacy policy is subject to change without notice. If changes are made, we will notify you on this site. If the changes are widespread, we will provide additional notice on the website that is appropriate under the circumstances.
We reserve the right to make changes to this policy at any time.